WHEN YOU NEED AN EXPERIENCED PLUMBER CALL THE PROFESSIONALS AT (718) 727-9100
JPI PLUMBING & HEATING, INC. COVID-19 RESPONSE
To our most valued clients:
As the coronavirus (COVID-19) continues to create chaos in our daily lives, JPI Plumbing & Heating, Inc. wants to assure all of our valued homeowners and business customers that we are taking all of the necessary steps to help our employees and customers stay safe and healthy. Our number 1 priority is the health of you, your family and our team members.
We understand that plumbing problems and emergencies can happen at any time, including during a pandemic. We are operating on appointment only and emergencies appointments for our homeowners and business clients. All of our licensed and professional plumbers who visit your home or business will adhere to our high standards of cleanliness and hygiene before, during, and after every visit.
To ensure maximum effectiveness, we’re instructing our technicians to continue maintaining a safe working environment and follow CDC (Centers for Disease Control) guidelines designed to stop the spread of the virus. Our professional technicians are following the best practices, which include:
- Any JPI staff member who shows any sign of illness or illness within their home will be asked to stay home
- Our Customer Service staff will be asking all clients if anyone in the home or business has been symptomatic (cough, fever, shortness of breath). At this time, we’re limiting our contact with symptomatic clients in an effort to reduce the possibility of spreading illness to others, per CDC recommendations
- Always using proper hand sanitizers
- Maintaining effective social distancing when possible
- Eliminating handshaking and only using non-contact methods of greeting
- Using disinfectant products to keep touchpoints clean in their workspaces, vehicles and equipment
- Washing hands thoroughly with soap and water for at least 20 seconds at every opportunity
- Wearing personal protective equipment as well as fresh boot covers when entering your home
- Shared-use devices such as tablets will be sanitized repeatedly; customers are encouraged to use their own pens to sign paperwork
Our customer service department ready to assist you with scheduling service calls and meeting all your needs – 24 hours a day -7 days a week. Our focus is to ensure we are available to meet our client’s needs for as long as possible, while also doing our part to keep our community safe and maintain the lowest health risk possible. We will continue to closely monitor the situation as it unfolds and adjust our operating plan as necessary. As always you can count on JPI Plumbing & Heating, Inc. to continue to conduct ourselves with the highest level of professionalism and dependability throughout this health crisis.
If you have concerns about specific safety precautions, procedures, or operating hours. Please note that the COVID-19 situation is changing rapidly, and we must adjust our processes accordingly to best serve our communities but also ensure the safety of our employees and customers.on appointment
Faucets No Longer Working? Need Help?
Call JPI Plumbing and Heating, Inc. today at (718) 727-9100 and let us take the worry out of your plumbing issues.
What OUR CLIENTS HAVE TO SAY
JPI Plumbing was proactive about scheduling and kept me informed of the plumber’s time of arrival. Very punctual and professional. The plumber was skilled, neat and polite. He explained in detail what he planned to do and provided me with a detailed estimate of cost which I approved he performed the labor. This estimate was…
Hey there, just want to say thank you your guys were respectful, thoughtful and worked with their butt off today, keep them they represented your company in the highest regard, thanks for what you do.
JPI Plumbing did an excellent job for me. They were professional courteous and very neat. I would recommend them to all my friends without hesitation.
Very nice family business, very competent and knowledgeable plumber/installer. Pleasure to have Joseph in my home to do the work done. When needed, JPI will get my call. Highly recommend.
Just wanted to say that we sold the house today, in part due to your help. I just wanted to thank you so much for all your help over the last few years. You were always a pleasure to work with, and cut down on what might otherwise have been a bit of a nightmare.
The Plumber arrived as promised. He was exceptionally polite, neat, clean and knowledgeable. He installed the new kitchen faucet efficiently and carefully and checked for leaks. Hard to find such quality workmanship in NYC.
We’ve had many plumbers throughout the years but none compare to the quality, craftsmanship, knowledge, and clean neat looking work when completed. That to me is very impressive quality work. I highly recommend The JPI team which also took the time to answer my many questions.
They were prompt and efficient. It was a big job and looks great and no more problems despite very big rain storms. It was expensive but it was a large job and well done.