FAQs

POPULAR QUESTIONS

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A licensed plumber or heating contractor is a person who knows all of the proper codes set by your government to assure your job is done correctly and also according to legal codes.  The job will done safely and professionally. Many times when you hire a contractor or someone else who is not licensed to do the work, things get done improperly and can lead to big money repairs which could have been avoided if you hired a licensed professional.

As a homeowner, you are used to being able to modify your property as you see fit. This is not always the case for plumbing work, though. You need to get a plumbing permit from the City prior to conducting any plumbing project that involves water heater replacement, underground piping, hidden piping inside your wall or ceiling, or any emergency  that involves more than five feet of new pipework.

To save yourself the trouble of knowing what plumbing work you can and cannot do, talk with an experienced plumber at JPI Plumbing & Heating, Inc. before beginning your project. Save yourself money and peace of mind and hire a licensed plumber or heating specialist like JPI Plumbing and Heating, Inc. for all of your plumbing and A/C and heating needs. Remember we come with a warranty!

Your water heater should be maintained by you every 1 to 2 years for peak performance.

Remember, if the water heater is more than your 6 or 10 years warranty, consider replacing your water heater. It can be a preventative measure to save you from a possible emergency and possibly having an indoor swimming pool.

At JPI Plumbing and Heating, Inc. we can handle your gas plumbing problems!

JPI Plumbing & Heating Inc. is NYC Department of Transit: OQ certified to handle your gas header issues and Gas Certified by the NYC Department of Buildings for all you other gas leak concerns.

We work with both Residential and Commercial properties.

Usually a toilet bowl is running; suggest placing a drop of food coloring in the tank before bed. If you see colored water in the bowl in the morning; you should replace your flapper.

If you suspect you have a different type of leak don’t hesitate to call JPI Plumbing and Heating, Inc. right away to inspect it for you!

Did you know that your pipes can freeze every time the temperature drops under 32 degrees fahrenheit. If there is an issue with your plumbing or your house isn’t properly insulated or heated, then your pipes could start freezing. Remember that frozen water expands into ice. This expansion can cause your pipes burst.

A good piece of advice, if you have an outside water spigot is at the end of the season, prior to temperatures dropping, to drain all of the water in the outside valve, and then shut off the water supply to it inside.

Even though clogged drains are typically not a big issue to fix—they produce bad odors which obstruct a healthy, clean, and livable home. Homeowners very quickly get fed-up with their home smelling like an open sewer and usually the go out and purchase store bought cleaners. The problem may quickly escalate into the sewer line system literally being opened through damaged pipes. Always remember that store bought cleaners frequently settle into sewer line pipes and eat through the material. JPI Plumbing & Heating, Inc. never advises homeowners to take matters into their own hands.

Sewer line systems are an extensive network of pipes that extend around properties, streets, and municipal buildings. A clogged drain may indicate less superficial clogs and obstructions within the sewer line. Another reason why do it yourself cleaning methods rarely help is due to the complicated and wide-ranging web of sewer pipes.

We cannot place a camera in a line that already has water.  In fact we do not place a camera for stoppages.  Cameras locate if there is a separation in line, a back pitch in a line or even a collapse.  We are able to see if there are tree roots in line as well.

If tree roots; we have blade heads to cut the roots; and strongly suggest placing a professional grade “Root-X” in line after the roots are cut to eat away at the remaining roots.  Water in the house cannot be used for at least 6 hours after placing Root-X in line.

Few plumbing problems are more frustrating than low water pressure, especially if it happens suddenly. If just one fixture has low water pressure, then the likely culprit is a clog somewhere in the pipework leading to just that fixture’s output. If your whole home has lost water pressure, it could be caused by one of your home’s main water shutoff valves being partially closed. If the problem persists after checking for small clogs or a shut valve, call (718) 727-9100 to get one of our JPI Plumbing & Heating, Inc. plumbers out to your home or business, and we will take care of the rest.

A toilet – or commode – that constantly makes quiet leaking or dripping noises probably has an issue with its overflow tube, flush mechanism, float, or flapper valve. All of these components are located in the tank or reservoir. Feel free to take a peek in there to see if anything looks off or out of place. 

If you are unsure how to fix the issue call us. In the long run it will be cheaper than paying the water bill from a leak!

Your kitchen’s garbage disposal unit is a powerful tool for mashing up food waste, but that is about it. There is a long list of commonplace items that can cause serious problems for even the best garbage disposal. Be careful to not let bones, coffee grounds, egg shells, grease, and pasta go down there. Hair, jewelry, and silverware are also frequently fished out of broken garbage disposals by plumbers.

Always use plenty of cold water when running your disposal, and avoid overloading it. Never dispose of very hard items like bones or corn husks. And never use a caustic drain opener. You can extend the life of your hands by never using them to remove items dropped inside – use tongs instead!

JPI Plumbing and Heating, Inc. Truck photo